Westcoast Icons & Design
Icon Design Home Microsoft Icon Projects Other Icon Projects Company Frequently Asked Questions Brochure Contact Westcoast Icons and Design Links

Frequently Asked Questions

Q: HOW DO WE ORDER ICONS? WHAT IS THE NEXT STEP?
A:
Please contact us and we will email you information about what we require in order to proceed. Please also see our Design Process.

Q: WHY PROFESSIONALLY DESIGNED CUSTOM ICONS?
A:
An intuitive and well designed application is easier to use and requires far less end-user training and support. Professional custom icon design conveys their function quickly and intuitively. Poorly designed icons can actually reduce the usability of a software application. We will aid in the design of your software and encourage user interaction through our seamless icon designs. We design icons to be second nature to the user. The user will almost subconsciously be guided through your software, website, or operating system. The user should always "flow" through an application and NEVER get "hung-up" on a task or operation because of poorly designed icons.

Q: HOW DO WE PRODUCE THE ICONS?
A:
User recognition and recollection are two important factors we consider in icon development. Recognition means the icon is identifiable by the user and easily associated with a particular object or action. We support user recognition by using effective metaphors. Real world objects represent abstract ideas. When designing icons, we utilize color, shape, and form while applying a uniform design style across all of them. We repeat common characteristics, but avoid repeated unrelated items. Our design is simple, consistent, distinct and intuitive.

Q: WHY SHOULD WE CONTRACT WESTCOAST ICONS FOR DEVELOPMENT OF OUR ICONS?
A:
Experience & Creativity. We know the icon designs that work for the software industry.

Q: WHAT INFORMATION SHOULD I PROVIDE TO OBTAIN A QUOTE?
A:
Contact us about your needs. We will send you an Excel file that outlines the information you require.

Q: WHAT FILE FORMATS DO I NEED?
A:
This is done case by case. You might need an .ico, .gif, .bmp, .png, .icns, .psd, .tif, ai., psd, .eps or .jpg. Contact us and let us know the minimum system requirements and what platforms your application(s) will run on and we will let you know which formats you require.

Q: HOW MUCH DOES IT COST AND WHAT KIND OF TIME LINE IS REQUIRED?
A:
This is done case by case and we can usually accommodate every client's needs. Icon Prices and time lines vary dependent upon quantity, sizes, colors, file formats, design style, our availability, etc. Contact us with your requirements.

Q: CAN YOU PRODUCE THE ICONS IN VECTOR FORMAT OR 3D?
A:
Yes, but we will need to know that you require the images in vector format or 3D prior to commencing the project.

Q: WHAT PAYMENT METHODS DO YOU ACCEPT?
A:
We usually use PayPal or a bank/wire transfer for all new customers and reserve traditional mail out checks for repeat customers.

Q: IS THERE ANY SPECIAL LICENSING OF THE ICONS?
A:
No. Everything is custom designed for your application, and your application only. Subsequently, on payment ownership of the created icons become sole property of your company and no royalty fees or recurring fees will be associated with them.

1-604-390-3939 | inquiries@westcoasticons.com Sitemap | Copryright 1994-2010 Westcoast Icons & Design Ltd.